Shipping policy
🚚 Vision Cart Shipping Policy
At Vision Cart, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy outlines our delivery process, timelines, and related terms.
📦 1. Shipping Coverage
We currently offer Pan India delivery.
Orders are shipped to all serviceable PIN codes across India.
⏱️ 2. Order Processing Time
Orders are processed within 24–48 hours after confirmation.
Orders placed on weekends or public holidays are processed on the next working day.
🚛 3. Delivery Time
Metro cities: 3–5 working days.
Other locations: 5–7 working days.
Remote areas may take slightly longer depending on courier availability.
Delivery timelines are estimates and may vary due to logistics or external factors.
💸 4. Shipping Charges
Free shipping on all prepaid orders.
Cash on Delivery (COD) may include a small additional fee (if applicable).
📍 5. Shipping Partners
We ship orders through trusted courier services such as:
Blue Dart
Delhivery
DTDC
FedEx
📲 6. Order Tracking
Once your order is shipped, you will receive:
Tracking details via SMS / Email / WhatsApp
Tracking is activated within 24 hours of dispatch.
⚠️ 7. Delivery Delays
Delays may occur due to:
Weather conditions
Courier partner issues
High order volume or festive seasons
Remote delivery locations
We will keep you informed in case of significant delays.
❗ 8. Failed Delivery Attempts
Courier partners will attempt delivery up to 2–3 times.
If delivery fails due to incorrect address or unavailability, re-shipping charges may apply
📦 9. Damaged or Incorrect Orders
If you receive a damaged or incorrect product:
Report within 24 hours of delivery
Share photos or unboxing video
We will arrange replacement or support as per our return policy
📝 10. Important Notes
Ensure your shipping address and contact details are accurate.
Vision Cart is not responsible for delays caused by courier services beyond our control.
📞 11. Contact Us
For shipping-related queries, contact our support team:
Email:- [visioncart01@gmail.com ]